Terms and Conditions

Accommodation Bulletin

Since 2015 Portugal has more strictly enforced a long¬standing law requiring anyone
providing paid holiday accommodation to record the entry, exit, and identification details of all non-Portuguese nationals that use the accommodation.
This law has been brought into force in Portugal and to most other EU countries since the gradual implementation of the 1990 Schengen Agreement that aims to stop human trafficking and other illegal practices.
When you make a reservation in a registered Local Lodging establishment the host is required to report your presence and details to SEF the Portuguese Immigration and Borders Service (according to the law Act 23/2007 of July 4, amended by Act 29/2012 of August 9). For each accommodation bulletin that fails to be submitted or for each foreign national not registered during the submission period a fine of €100 to € 500 is applied. For further details please check www.sef.pt.

At check-in each foreign national guest have to present its nacional ID or passport in order to fill the accommodation bulletin.

Privacy

We undertake not to collect, through our website or any other legally permissible form, and without your prior consent, any personal information.

Any personal data you provide to us will be treated with the guarantees of security and confidentiality required by the General Regulation on Data Protection (GDPR Regulation 2016/679 of the Council and European Parliament).

Collection, processing and use of personal data
We only collect and process personal data if you use our hosting services and if you voluntarily express your consent to us. Such as when, for example, sending an e-mail, requesting services or request information regarding Casa de Chandezil.
Except if you are subject to other legal regulations, we will only use the personal data provided for the purposes that you consent to. Personal data will not be shared with third parties, except through their consent or through instruction from the authorities.

Data Storage
The data is stored only for the time required to perform the service you requested and for the duration of our business and/or contractual relationship.

Access rights, correction and objection
You have the right at any time to review and correct any of your personal data that we have stored, and to withdraw the consent to use them, affecting all future use. To do this, you must send a message by email to Casa de Chandezil (see information below)

Protection and security data
All employees and third parties involved in the processing of information are bound by the confidentiality of the personal data used. Our protection measures are constantly updated, reflecting technical developments.

Contacts
If you have any problems, questions or suggestions, please contact Casa de Chandezil.
Email: casadechandezil@gmail.com
Phone: +351 91 839 16 48

Cancellation Policy

How can I cancel a reservation?
  – Any cancellation of a reservation made via booking site must be done by the same site where the reservation was made, following the cancellation rules expressed on that site.
  – If you wish to cancel a reservation made directly with us, please contact us by email or telephone.
  – In case of cancel at least 6 days before the day of arrival, any amount paid by the guest will be refunded by bank transfer.
  – In case of cancel less than 6 days of the day of arrival the guest will be charged for the amount referring to the first night.